Shipping Policy

Free standard shipping on orders of $75 CAD or more to Canada and the United States.

Orders are processed within 1–3 business days, and every order includes tracking, emailed to you as soon as it ships.

Delivery times

  • Canada: 7–15 business days
  • United States: 5–12 business days

Our products ship from fulfillment partner warehouses. Some items ship from North American warehouses and arrive faster; the estimated delivery window is shown at checkout.

Shipping cost

Orders under $75 CAD pay a flat $12 CAD for standard shipping. Express shipping is $20 CAD. The rate is shown at checkout before you pay.

Late, lost or damaged packages

If your order hasn't arrived within 25 business days, or arrives damaged, email mkaesense@outlook.com with your order number and we'll send a replacement or a refund.

Duties and taxes

Orders to Canada are charged applicable Canadian sales tax at checkout. Orders to the United States may be subject to import duties, which are the customer's responsibility.