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Questions about a camera, an order or our data? You'll get a reply from a real person, not a bot.
Email us
We reply within one business day, Monday to Friday, Eastern Time (UTC−5, or UTC−4 in summer).
Question about an order? Include your order number and we'll sort it out faster.
MkaeSense is run from Toronto, Ontario, Canada.
Before you write
- Shipping info: delivery times and tracking.
- Returns & refunds: 30-day returns and how to start one.
- Warranty: 1-year coverage, what's included and how to claim.
- Why no monthly fees? The real cost of camera subscriptions.